Privacy Policy

Inner Insights ("we", "us", or "our") is operated by Priyanka Agrawal. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit innerinsights.net or book a consultation with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following personal information:

• Name and date of birth (required for numerology calculations)
• Email address and phone number (for consultation booking and communication)
• Location / city (to provide location-relevant guidance)
• Payment information (processed securely via third-party payment gateways)
• Messages and consultation notes you share with us
• Technical data: IP address, browser type, pages visited (via analytics)

2. How We Use Your Information

Your information is used solely to:

• Deliver numerology, graphology, and related consultation services
• Communicate appointment confirmations, reports, and follow-ups
• Process payments securely
• Improve our website and service quality
• Send periodic newsletters or updates (only with your consent)
• Comply with legal obligations

3. Confidentiality

All consultation details, personal charts, and sensitive information shared during sessions are treated with strict confidentiality. We do not share, sell, or disclose your personal consultation content to any third party.

4. Data Sharing

We do not sell or rent your personal data. We may share data only with:

• Payment processors (Razorpay, Stripe, or similar) for transaction completion
• Email/communication tools (e.g., Gmail, WhatsApp) for session delivery
• Analytics providers (Google Analytics) in anonymised form
• Legal authorities if required by law

5. Cookies

Our website uses cookies to enhance user experience and gather anonymous analytics data. You may disable cookies in your browser settings; however, some website features may not function correctly without them.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Consultation records are stored securely and may be retained for up to 3 years for reference in follow-up sessions.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the relevant data protection authority

8. Security

We implement industry-standard security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Contact Us

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us:

• Email: contact@innerinsights.net
• Phone: +91 91521 72369
• Website: innerinsights.net/contact